Legal

Privacy Policy

Last updated: June 15, 2026

ShipMyAI Morocco ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Moroccan Law 09-08 on the protection of individuals with regard to personal data processing.

1. Information We Collect

We collect information you provide directly to us, including:

- Contact information (name, email address, phone number, company name)

- Business information related to your AI transformation needs

- Communications and correspondence with our team

- Information provided through our contact forms and consultation requests

We also automatically collect certain technical information when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

- Respond to your inquiries and provide our AI consulting services

- Communicate with you about our services, updates, and promotional offers

- Improve our website and services

- Comply with legal obligations under Moroccan law

- Protect our rights and prevent fraud

3. Legal Basis for Processing (Loi 09-08)

In accordance with Moroccan Law 09-08 on the protection of individuals with regard to personal data processing, we process your data based on:

- Your explicit consent when you submit information through our forms

- The necessity to perform a contract or take pre-contractual steps at your request

- Our legitimate business interests, balanced against your privacy rights

- Compliance with legal obligations under Moroccan law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

- Service providers who assist in our operations (hosting, analytics, email services)

- Professional advisors (lawyers, accountants) as necessary

- Government authorities when required by Moroccan law

- Business partners with your explicit consent

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of data in transit and at rest

- Access controls and authentication measures

- Regular security assessments and updates

- Employee training on data protection practices

6. Your Rights Under Loi 09-08

Under Moroccan data protection law, you have the right to:

- Access your personal data and obtain a copy

- Rectify inaccurate or incomplete data

- Object to the processing of your data

- Request deletion of your data where legally permitted

- Withdraw your consent at any time

To exercise these rights, contact us at morocco@shipmyai.com or file a complaint with the CNDP (Commission Nationale de Controle de la Protection des Donnees a Caractere Personnel).

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

- The duration of our business relationship

- As required by Moroccan law and regulations

- For the establishment, exercise, or defense of legal claims

After this period, your data will be securely deleted or anonymized.

8. International Data Transfers

If we transfer your data outside of Morocco, we ensure appropriate safeguards are in place in accordance with Loi 09-08, including:

- Transfers to countries with adequate data protection laws

- Contractual clauses ensuring data protection standards

- Your explicit consent where required

9. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. These include:

- Essential cookies for website functionality

- Analytics cookies to understand how visitors use our site

You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, contact us at:

Email: morocco@shipmyai.com

Location: Casablanca, Morocco

You may also contact the CNDP for any concerns regarding your data protection rights.