Terms of Service

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and ShipMyAI Morocco, governed by the laws of the Kingdom of Morocco.

ShipMyAI Morocco provides AI consulting and transformation services, including but not limited to:

- AI readiness assessments and strategic planning

- Data preparation and infrastructure setup

- AI solution development and implementation

- Team training and knowledge transfer

- Ongoing support and maintenance

The specific scope of services will be defined in individual service agreements or statements of work.

As a client, you agree to:

- Provide accurate and complete information necessary for our services

- Grant timely access to required systems, data, and personnel

- Designate a point of contact for project communications

- Review and provide feedback on deliverables within agreed timeframes

- Make payments according to the agreed schedule

- Comply with all applicable Moroccan laws and regulations

Pre-existing IP: Each party retains ownership of their pre-existing intellectual property.

Deliverables: Unless otherwise specified in a service agreement, upon full payment, you will own the custom deliverables created specifically for your project.

Our Tools and Methods: We retain ownership of our proprietary tools, methodologies, frameworks, and general knowledge developed through our work, which may be used for other clients.

Open Source: Any open-source components used in deliverables remain subject to their respective licenses.

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes:

- Business strategies and plans

- Technical specifications and code

- Customer and employee data

- Financial information

Confidentiality obligations survive the termination of services for a period of three (3) years.

We process personal data in accordance with Moroccan Law 09-08 and our Privacy Policy. When handling your data, we will:

- Process data only as necessary to provide our services

- Implement appropriate security measures

- Not share data with third parties without authorization

- Return or securely delete your data upon project completion

For projects involving personal data processing, a separate Data Processing Agreement may be required.

Service fees are outlined in individual proposals or service agreements. Unless otherwise specified:

- Fees are quoted in Moroccan Dirhams (MAD)

- Payment terms are 50% upfront and 50% upon completion

- Invoices are due within 15 days of issuance

- Late payments may incur interest at the legal rate under Moroccan law

We reserve the right to suspend services for overdue accounts.

We warrant that our services will be performed with professional skill and care consistent with industry standards.

However, we do not guarantee specific business outcomes or results from AI implementation. AI technology involves inherent uncertainties, and results depend on many factors outside our control.

We disclaim all implied warranties to the maximum extent permitted by Moroccan law.

To the maximum extent permitted by Moroccan law:

- Our total liability for any claims arising from our services shall not exceed the fees paid for those services

- We shall not be liable for indirect, incidental, consequential, or punitive damages

- We shall not be liable for loss of data, revenue, or business opportunities

These limitations apply regardless of the form of action, whether in contract, tort, or otherwise.

Either party may terminate services:

- With 30 days written notice for convenience

- Immediately for material breach that remains uncured after 15 days notice

- Immediately if the other party becomes insolvent

Upon termination, you shall pay for all services rendered up to the termination date. We shall deliver any completed deliverables and return your confidential information.

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, acts of government, pandemics, or infrastructure failures.

Any disputes arising from these terms or our services shall be:

- First, attempted to be resolved through good-faith negotiation

- If negotiation fails, submitted to mediation in Casablanca

- If mediation fails, resolved by the competent courts of Casablanca, Morocco

These terms are governed by the laws of the Kingdom of Morocco.

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via our website or email. Continued use of our services after changes constitutes acceptance of the modified terms.

For questions about these Terms of Service, please contact us:

Email: morocco@shipmyai.com

Location: Casablanca, Morocco